Info and conditions
- SPARE PARTS
- HOW TO BUY OUR PRODUCTS
- PAYMENT AND SHIPMENTS
- VAT AND INVOICES
- POST SALES ASSISTANCE
- RIGHT OF WITHDRAWAL
The company tspmoto born in Pescara in July of 2005, is one of the first companies born in Italy in charge of marketing of spare parts used motorcycle used motorcycles scooters derived from and / or damaged, they are disassembled by trained and transformed into parts used carefully selected, tested and guaranteed in their entirety.
Our strong points are:
-Parts Quality (accurate checks and hard selection)
-Transparent conditions (no hidden fees or surcharges)
-Order-processing speed (thanks to qualified personnel and the highly automated systems available to us)
Our decades of experience, the result of years of work in the field, gives us the possibility to ensure the quality and reliability of the material sold to the customer by offering a first class service at extremely competitive prices. This year we have renewed and we opened our new online store where you can buy spare parts in the comfort of your interest in selecting 'very large catalog that we can offer. Our new ecommerce system is designed specifically to guide the client in the purchase, providing all necessary information in a clear and timely manner, and this, combined with the quality of our parts and efficiency of service, makes it extremely easy, quick and especially advantageous purchase of tspmoto.it!
We also expanded the sales network in our ebay store "TSPMOTO" from which you can buy with freedom and security, with the added assurance of positive feedback obtained through the satisfaction of our customers.
All our parts are meticulously photographed and in full detail, the pictures correspond EXACTLY to the object for sale.
It 's always specified whether it is a new replacement / original, new / aftermarket, used / or racing field in the original product. Our spare parts are sold in the exact condition in which they are not 'can be purchased in individual parts or further fractionated. All photos are as sharp as possible and accurately reflect all aspects of the product, including any faults and have always a description of the model from which they originated and / or mileage in order to provide the buyer all the information they need to understand the real quality of the parts that are going to buy. All material viewed on the site is available in stock and updated in real time as well as in our ebay store.
All available parts are visible on the site, we do not have nor can we procure more parts of ordinazione.Se not find what you were looking for, you can still register as a customer on our site, do not forget to click on "subscribe to newsletters" you will receive by mail updates available parts. A further guarantee of our clients we offer the right to cancel within 10 days of receipt of merchandise, refund of the amount of spare or replacement (if available), "even if does not meet your expectations of any kind." The right and 'fully recognized as established if the replacement has not been installed and is under the same conditions as you have received, "packaging, envelope, label, etc., etc.".
In case of broken parts after installation, are we willing to pay more to the formula of the right of withdrawal as listed in the section, but only upon presentation of invoice / receipt and / or declaration by the assembly of your garage of confidence, all exclusively for sinceranci that the defect was not caused by a scorreta installation, all as provided by law. We always carefully read the section "conditions" on our website under "info and conditions."
In case of purchase on our ebay store, if you are not satisfied, before leaving a negative feedback comment do not hesitate to contact us, you will always have a direct e-mail to communicate your needs, we will solve any dispute in the shortest possible time.
On all our parts, and 'always specified the brand-model-year production-derived motorcycles, also on most parts and' also specified mileage. For any compatibility 'mounting on other models:
1) Refer to the product and where 'you can find models conpatibili.
2) to compare your damaged parts with pictures and numbers marked siu our products. All this and 'to feel more and indicativo.Consigliamo always to ask for compatibility' certain authorized dealer or dealers of the brand.
HOW TO BUY OUR PRODUCTS
Buy our products is very simple... click on our e-commerce the part you're interested, click on the buy button and follow the purchasing process by filling out the required fields. In case of multiple purchases is sufficient to purchase the product click on the box, then click back to go shopping to complete your order and at the end click on the full order. To buy you must register as a dealer or private buyer, to make it enter the details and password when prompted, this will allow you to have a personal account is completely manageable and receive discount coupons and updates from our company. To purchase on our ebay store is sufficient to select the parts chosen and follow all the procedures of the circuit ebay. For multiple purchases on ebay you have to make multiple purchases individually, our system will accorparli and receive a single shipment neck. "the cost of postage and packing will be calculated automatically" always remember that all paying with credit cards, post pay, paypal when ordering, fulfillment / shipping will be extremely faster! on average 12-36 hours! do not forget just received the parcel of lascire Feedback.
PAYMENTS AND SHIPMENTS
We accept the following payment methods:
-All mayor credit/debit card (trough the secure Paypal platform)
The payment methods listed guarantee complete security and traceability of payment, and allow us to offer an efficient and completely transparent. The expedition takes place in 12-36 hours (working days) after receipt of payment.
If you have urgent need to receive the goods purchased, please use Paypal or credit card because the credit is immediate and allows us to immediately start processing the order. If paying by bank transfer, the procedure will start shipping on our behalf to receive accreditation (3-5 days. Working). Shipping charges are totally at our expense, the price displayed in the data sheet corresponds to the total be paid without exception. The packaging of our spare parts and 'done professionally to avoid damage during transport and it' shipped with the best and fastest courier available on the national scene, the best guarantee in case you want to insure your shipment against damage or theft, will be enough 'click on the appropriate button in the order form and the additional cost will be' calculated to be charged directly to the full payment at time of order. For technical and practical reasons we do not make cash on delivery shipments.
VAT AND INVOICES
La spedizione è sempre corredata da bolla di accompagnamento, ricevuta fiscale e/o fattura contenuti all'interno del pacco. I prezzi sono comprensivi di IVA e spese di spedizione. Se desiderate ricevere fattura dettagliata è sufficiente compilare il campo codice fiscale/p.iva al momento dell'ordine.
POST SALES ASSISTANCE
After making a purchase from us, you will be updated in real-time status of order processing, on receipt of payment, the preparation of the package and shipping. You will receive the tracking code to track the shipment and direct contact with a support post sale to receive all the information you might need.
All material "used parts" that we propose is the result of careful selection and cataloging cards in the product clearly indicated the state of objects, with all the necessary information such as mileage, detailed photos etc ... And 'duty to inform you that if the replacement must be installed on motorcycles used for use on roads open to traffic, it is required to contact a garage for installation. We assume no responability concerning the circulation of motorcycles with material ricambistico not installed by qualified personnel, as required by the Highway Code. Quality of service tspmoto, assembly performed by professionals = satisfaction, savings and security of the purchaser!
With reference to the provisions of the Decree. 196/2003 laying down provisions for the protection of privacy in the processing of personal data, we hereby wish to inform you that the personal information you provide, or recordings and / or acquired in our activities, can be processed with or without the use of electronic means in compliance with the above mentioned Act for the institutional purposes of our business, and in particular: to implement a service or one or more contractually agreed to comply with obligations laid down in laws or regulations protect the rights of the owner in court TSPmoto the submittal of your data TSPmoto is closely related to the execution of the contract or, when specified, the activities agreed upon by the user and the owner of the data, according to D. lgs. 196/2003 is Luca De Lauretis data will be stored at our headquarters, at the following address: "TSPmoto Luca De Lauretis Via Tiburtina, 342 65128 Pescara (PE) tel: 0858673515", for the time prescribed by law and the treatment of the data provided or otherwise acquired as part of our operations, could also be performed by persons who have been granted the right to access your personal information by law or secondary legislation and / or Community. at any time you may request modification or deletion of such data.
RIGHT OF WITHDRAWAL
Information for the consumer in accordance with Legislative Decree of 22 May 1999, n. 185 (in Gazz. Uff., June 21, n. 143). - Implementation of Directive 9l/l/CE on the protection of consumers in respect of distance contracts. The provider of services or products is: TSPmoto Luca De Lauretis, with registered offices in Via Tiburtina 342, 65128 Pescara (PE) Under Article 5 of the D. Decree 185 of 1999, the customer has the option to terminate the contract / order stipulated on the Internet without any penalty and without giving any explanation, under the conditions that follow. The right of withdrawal in the following cases: -Lack of essential integrity of the (packaging and / or contents) Using partial-of assets and any supplies -Lack of outer and / or internal packaging -Lack of product components (accessories, cables, manuals, parts ...) -Damage to the product for reasons other than transportation In the case above, TSPmoto can not provide for reimbursement of purchased goods. May not exercise the right to cancel customers who purchase with VAT and those who buy customized goods. To exercise this right of withdrawal within 10 (ten) working days from receipt of products ordered, the customer must send the address below a letter with return receipt. The Communication can be sent, within the same period, by telegram, telex, facsimile, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours. The Notice must contain: -The wish to avail of the benefit granted by the Legislative Decree No. 185 of May 22, 1999 -The indication of / the product / s for / i where / i decide to exercise the right of withdrawal -Data relating to your bank account (in order for the restitution of the sum due). To obtain reimbursement, the customer will, at its own expense, return the products purchased at the following address: TSPmoto Luca De Lauretis Via Tiburtina, 342 65128 Pescara (PE). The return shipment must be made within ten working days of receipt of the goods and can be through any carrier / courier / shipping company of the customer's choice. Method of refund of amount paid: TSPmoto will refund by bank transfer (or other form of payment) in the shortest time possible, and within 30 days of receipt of the Notice. The refund applies to the price of the product / the return / s. It is expressly agreed that the cost of returning the product to TSPmoto remain the responsibility of the customer.