Info and conditions
- SPARE PARTS
- HOW TO BUY OUR PRODUCTS
- PAYMENT AND SHIPMENTS
- VAT AND INVOICES
- POST SALES ASSISTANCE
- RIGHT OF WITHDRAWAL
The company tspmoto born in Pescara in July of 2005, is one of the first companies born in Italy in charge of marketing of spare parts used motorcycle used motorcycles scooters derived from and / or damaged, they are disassembled by trained and transformed into parts used carefully selected, tested and guaranteed in their entirety.
Our strong points are:
-Parts Quality (accurate checks and hard selection)
-Transparent conditions (no hidden fees or surcharges)
-Order-processing speed (thanks to qualified personnel and the highly automated systems available to us)
Our decades of experience, the result of years of work in the field, gives us the possibility to ensure the quality and reliability of the material sold to the customer by offering a first class service at extremely competitive prices. This year we have renewed and we opened our new online store where you can buy spare parts in the comfort of your interest in selecting 'very large catalog that we can offer. Our new ecommerce system is designed specifically to guide the client in the purchase, providing all necessary information in a clear and timely manner, and this, combined with the quality of our parts and efficiency of service, makes it extremely easy, quick and especially advantageous purchase of tspmoto.it!
We also expanded the sales network in our ebay store "TSPMOTO" from which you can buy with freedom and security, with the added assurance of positive feedback obtained through the satisfaction of our customers.
All our parts are meticulously photographed and in full detail, the pictures correspond EXACTLY to the object for sale.
It 's always specified whether it is a new replacement / original, new / aftermarket, used / or racing field in the original product. Our spare parts are sold in the exact condition in which they are not 'can be purchased in individual parts or further fractionated. All photos are as sharp as possible and accurately reflect all aspects of the product, including any faults and have always a description of the model from which they originated and / or mileage in order to provide the buyer all the information they need to understand the real quality of the parts that are going to buy. All material viewed on the site is available in stock and updated in real time as well as in our ebay store.
All available parts are visible on the site, we do not have nor can we procure more parts of ordinazione.Se not find what you were looking for, you can still register as a customer on our site, do not forget to click on "subscribe to newsletters" you will receive by mail updates available parts. A further guarantee of our clients we offer the right to cancel within 10 days of receipt of merchandise, refund of the amount of spare or replacement (if available), "even if does not meet your expectations of any kind." The right and 'fully recognized as established if the replacement has not been installed and is under the same conditions as you have received, "packaging, envelope, label, etc., etc.".
In case of broken parts after installation, are we willing to pay more to the formula of the right of withdrawal as listed in the section, but only upon presentation of invoice / receipt and / or declaration by the assembly of your garage of confidence, all exclusively for sinceranci that the defect was not caused by a scorreta installation, all as provided by law. We always carefully read the section "conditions" on our website under "info and conditions."
In case of purchase on our ebay store, if you are not satisfied, before leaving a negative feedback comment do not hesitate to contact us, you will always have a direct e-mail to communicate your needs, we will solve any dispute in the shortest possible time.
On all our parts, and 'always specified the brand-model-year production-derived motorcycles, also on most parts and' also specified mileage. For any compatibility 'mounting on other models:
1) Refer to the product and where 'you can find models conpatibili.
2) to compare your damaged parts with pictures and numbers marked siu our products. All this and 'to feel more and indicativo.Consigliamo always to ask for compatibility' certain authorized dealer or dealers of the brand.
HOW TO BUY OUR PRODUCTS
Buy our products is very simple... click on our e-commerce the part you're interested, click on the buy button and follow the purchasing process by filling out the required fields. In case of multiple purchases is sufficient to purchase the product click on the box, then click back to go shopping to complete your order and at the end click on the full order. To buy you must register as a dealer or private buyer, to make it enter the details and password when prompted, this will allow you to have a personal account is completely manageable and receive discount coupons and updates from our company. To purchase on our ebay store is sufficient to select the parts chosen and follow all the procedures of the circuit ebay. For multiple purchases on ebay you have to make multiple purchases individually, our system will accorparli and receive a single shipment neck. "the cost of postage and packing will be calculated automatically" always remember that all paying with credit cards, post pay, paypal when ordering, fulfillment / shipping will be extremely faster! on average 12-36 hours! do not forget just received the parcel of lascire Feedback.
PAYMENTS AND SHIPMENTS
We accept the following payment methods:
-All mayor credit/debit card (trough the secure Paypal platform)
The payment methods listed guarantee complete security and traceability of payment, and allow us to offer an efficient and completely transparent. The expedition takes place in 12-36 hours (working days) after receipt of payment.
If you have urgent need to receive the goods purchased, please use Paypal or credit card because the credit is immediate and allows us to immediately start processing the order. If paying by bank transfer, the procedure will start shipping on our behalf to receive accreditation (3-5 days. Working). Shipping charges are totally at our expense, the price displayed in the data sheet corresponds to the total be paid without exception. The packaging of our spare parts and 'done professionally to avoid damage during transport and it' shipped with the best and fastest courier available on the national scene, the best guarantee in case you want to insure your shipment against damage or theft, will be enough 'click on the appropriate button in the order form and the additional cost will be' calculated to be charged directly to the full payment at time of order. For technical and practical reasons we do not make cash on delivery shipments.
VAT AND INVOICES
La spedizione è sempre corredata da bolla di accompagnamento, ricevuta fiscale e/o fattura contenuti all'interno del pacco. I prezzi sono comprensivi di IVA e spese di spedizione. Se desiderate ricevere fattura dettagliata è sufficiente compilare il campo codice fiscale/p.iva al momento dell'ordine.
POST SALES ASSISTANCE
After making a purchase from us, you will be updated in real-time status of order processing, on receipt of payment, the preparation of the package and shipping. You will receive the tracking code to track the shipment and direct contact with a support post sale to receive all the information you might need.
All material "used parts" that we propose is the result of careful selection and cataloging cards in the product clearly indicated the state of objects, with all the necessary information such as mileage, detailed photos etc ... And 'duty to inform you that if the replacement must be installed on motorcycles used for use on roads open to traffic, it is required to contact a garage for installation. We assume no responability concerning the circulation of motorcycles with material ricambistico not installed by qualified personnel, as required by the Highway Code. Quality of service tspmoto, assembly performed by professionals = satisfaction, savings and security of the purchaser!
RIGHT OF WITHDRAWAL
Information for the consumer in accordance with Legislative Decree of 22 May 1999, n. 185 (in Gazz. Uff., June 21, n. 143). - Implementation of Directive 9l/l/CE on the protection of consumers in respect of distance contracts. The provider of services or products is: TSPmoto Luca De Lauretis, with registered offices in Via Tiburtina 342, 65128 Pescara (PE) Under Article 5 of the D. Decree 185 of 1999, the customer has the option to terminate the contract / order stipulated on the Internet without any penalty and without giving any explanation, under the conditions that follow. The right of withdrawal in the following cases: -Lack of essential integrity of the (packaging and / or contents) Using partial-of assets and any supplies -Lack of outer and / or internal packaging -Lack of product components (accessories, cables, manuals, parts ...) -Damage to the product for reasons other than transportation In the case above, TSPmoto can not provide for reimbursement of purchased goods. May not exercise the right to cancel customers who purchase with VAT and those who buy customized goods. To exercise this right of withdrawal within 10 (ten) working days from receipt of products ordered, the customer must send the address below a letter with return receipt. The Communication can be sent, within the same period, by telegram, telex, facsimile, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours. The Notice must contain: -The wish to avail of the benefit granted by the Legislative Decree No. 185 of May 22, 1999 -The indication of / the product / s for / i where / i decide to exercise the right of withdrawal -Data relating to your bank account (in order for the restitution of the sum due). To obtain reimbursement, the customer will, at its own expense, return the products purchased at the following address: TSPmoto Luca De Lauretis Via Tiburtina, 342 65128 Pescara (PE). The return shipment must be made within ten working days of receipt of the goods and can be through any carrier / courier / shipping company of the customer's choice. Method of refund of amount paid: TSPmoto will refund by bank transfer (or other form of payment) in the shortest time possible, and within 30 days of receipt of the Notice. The refund applies to the price of the product / the return / s. It is expressly agreed that the cost of returning the product to TSPmoto remain the responsibility of the customer.
This Application collects some Personal Data from its Users. Users can be subject to different levels of protection. Some Users can therefore benefit of a superior level of protection. Additional information regarding protection criteria are to be found in the Applicability section.
Data Controller and Owner
TSP Moto di De Lauretis Luca – Via Tiburtina 342, 65128 Pescara (Italia), email@example.com
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email, first name, last name, cookies, usage Data, telephone number and miscellaneous types of Data.
User takes full responsibility of third party Personal Data obtained, published, or shared within this Website, and guarantees to have the right to communicate or share them, freeing the Owener completely from third party liability.
Methods and places for Data processing
- Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
- Legal basis of processing
The Data Controller processes Personal Data related to the User when one of the following conditions exists:
User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller can be authorized to process Personal Data without explicit consent from the User or without the existance of the legal basis described below, until the User does not oppose (“opt-out”) to that processing. However this is not applicable when the processing of Personal Data is regulated by European legislation on Personal Data protection;
processing is necessary the performance of a contract with the User and/or to the performance pre-contractual measures;
processing is necessary for compliance with a legal obligation to which the controller is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
processing is necessary for the purposes of legitimate interests pursued by the Controller or by third party.
Nonetheless it is always possible to request the Data Controller any clarification concerning the legal basis of each processing, specifically with regards to whether the processing is based on a law, is covered by a contract, or is necessary to conclude a contract.
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller. User Personal Data might be transferred in a country other than when the User is located. To get more information on place of processing the User may refer to the section relative to the details of Personal Data processing.
In case of higher level of protection, the User has the right to obtain information concerning the legal basis of the transferring of the Data outside the European Union or to an international organization of public international law or formed from two or more countries, like for instance ONU, as well as concerning the security measures taken by the Data Controller to protect Data.
Where one of the aforementioned transferrings takes place, the User may refer to the relative sections of this document or request more information to the Data Controller, by using the contact details at the beginning of this document.
The Data is processed and kept for the time necessary to the purposes for which it was collected.
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be kept until the execution of such contract is completed.
- Personal data collected for purposes related to the legitimate interest of the Controller shall kept until the fulfillment of such interest. The User can find further information regarding the legitimate interest pursued by the Owner in the relative sections of this document or by contacting the Owner.
When processing is based on User consent, the Owner can keep Personal Data for a longer time, until such consent is revoked. Moreover the Owner could be obliged to keep Personal Data for a longer period in order to comply with legal obligations or on the order of authorities.
At the end of the retention period, Personal Data will be erased. Therefore, with the expiry of such term, the rights of accessing, requesting cancellation, correction, and portability of Data could no longer be exercised.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Statistics, Managing contacts and sending messages, Interaction with external data collection platforms and other third parties, SPAM protection, and Displaying content from external platforms.
To obtain detailed information regarding the purposes of the processing and Personal Data relevant to each purpose, the User can refer to the specific sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
- Execution of contracts between the Owner and the User
- Maxpho Commerce order form (This website)
By filling the order form with their Personal Data, the User acknowledges to the usage of such Data for the purposes of TSP Moto's business, and specifically to:
- allow execution of a service, or one or more contractual obligations between the Owner and the User.
- allow execution of legal obligations to which the Owner is subject.
- allow TSP Moto's Owner to protect their rights in court.
Data collected by TSP Moto is strictly functional to the execution of the contractual relationship, or when specified, to other activities to which the User gave consent.
Personal Data collected: e-mail, first name, last name, fiscal code, billing and residential addresses, telephone number, and other types of Data.
- Pre-filling of order forms during the purchase steps (Registered Users)
- Maxpho Commerce User registration form (This website)
Personal Data collected: first name, last name, e-mail, password, business name (for companies), and other types of Data.
- Contacting the User
- Contact form (This Website)
By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: last name, email, name, telephone number and other types od Data.
- Mailing List or Newsletter (This Website)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website.
Personal Data collected: email, first name, last name.
- Managing contacts and sending messages
These services make it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
- Mailchimp (Mailchimp)
Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: last name, email, name.
Users can exercise certain rights relative to the Data processed by the Owner.
In case of higher level of protection, Users can exercise all the rights listed below. In any other case, Users can get in contact the Owner to find out which rights are applicable in their own case and how to exercise them.
In particular, Users have the right to:
- revoke the consent at any moment. The User can revoke the consent to the processing of their Personal Data previously granted.
- >object to the processing of their Data. The User can object to the processing of their Data when it happens on a legal basis different than the consent. Further detail on the right to object are listed in the section below.
- access to their Data. User has the right to obtain information on Personal Data processed by the Owner, on certain aspects of the processing and to receive a copy of processed Data.
- verify and request correction. Users can verify correctness of their Data and request their update or correction.
- obtain restriction of processing. Under certain conditions, Users can request the restriction of the processing of their Data. In such situation the Owner shall not process the Data for any purpose different from their preservation.
- obtain the erasure or removal of their Personal Data. Under certain conditions, Users can request the erasure of their Personal Data by the Owner.
- receive their Data or request that they are transferred to a different Owner. Users have the right to receive their Data in a structured format of common use and readable by an automatic device, and where technically feasible, to obtain the transferring without obstacles to a different Owner. This provision is applicable when the Data is processed with automated instruments and the processing is based on the User consent, a contract in which the User is a party, or contractual measures connected with such contract.
- lodge a complaint. The User can lodge a complaint to the supervisory authority competent on personal data protection, or take legal action in a court of law.
Detailed information on the right to object
When Personal Data processing is carried out in the public interest, in the exercise of official authority vested in the Data Controller, or for a legitimate interest pursued by the Owner, Users have the right to object to the processing for reasons connected to their particular situation.
It should be noted that, when Users' Data is processed for the purposes of direct marketing, Users can object to processing without giving any reason. To find out if the Owner processes the data with purposes of direct marketing, Users can refer to the specific sections of this document
How to exercise rights
To exercise User rights, Users can address a request to the Owner contact details listed in this document. Requests are lodged free of charge and are executed in the shortest possible time, and in any event within one month.
Applicability of higher level of protection
While most of the provisions of this document applies to all Users, some of them are explicitly subject to the applicability of a higher level of protection regarding the protection of Personal Data.
Such higher level of protection is always guaranteed when the processing:
- is executed by a Owner based in the EU; or
- concerns Personal Data of Users located in the EU and is functional to the offer of goods or services provided against payment or free of charge to those Users; or
- concerns Personal Data of Users located in the UE and allows the Owner to monitor the behavior of those Users when such behavior takes place within the Union.
This website makes uses of cookies for the following purposes:
- Activity strictly necessary for the functioning of the Website (for example, saving the User cart session)
- Activity regarding the saving of preferences (for example, setting and saving language and currency)
Additional information about Data collection and processing
- Legal action
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
- Additional information about User's Personal Data
- System Logs and Maintenance
For operation and maintenance purposes, this Website and any third party services may collect files that record interaction with this Website (System Logs) or use for this purpose other Personal Data (such as IP Address).
- Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
- Response to „Do Not Track” requests
This Website does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Where such changes are applicable to processing whose legal basis is consent, the Owner shall collect the User consent again, if necessary.
DEFINITIONS AND LEGAL REFERENCES
- Personal Data (or Data)
Any information regarding a natural person, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
- Usage Data
Information collected automatically from this Website (or third party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using this Application, which, unless otherwise specified, coincides with the Data Subject.
- Data Subject
La persona fisica cui si riferiscono i Dati Personali.
- Responsabile del Trattamento (o Responsabile)
The natural person to whom the Personal Data refers.
- Data Processor (or Data Supervisor)
- Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
- TSPMOTO.it (or this Website)
The hardware or software tool by which the Personal Data of the User is collected.
Small piece of data stored in the User's device.
This privacy statement has been prepared in fulfillment of the obligations under several Directives, including Articles 13 and 14 of Directive 2016/679/EC.
Date of last modification: 25 July 2018